Website Horizontal Talent

Looking to build your career in ServiceNow, IT Service Management, and business analysis? The latest ServiceNow Business Analyst opportunity at Horizontal Talent could be the perfect role for experienced professionals who enjoy working with Agile methodologies, stakeholder collaboration, and enterprise-level ServiceNow implementations.

📌 Job Overview

  • Job Title: ServiceNow Business Analyst
  • Company: Horizontal Talent
  • Location: Hyderabad
  • Job Type: Full-time
  • Work Mode: On-site
  • Experience Required: 7+ Years
  • Notice Period: 15 Days or Less

📖 About the Role – ServiceNow Business Analyst

The ServiceNow Business Analyst at Horizontal Talent will play an important role in bridging business requirements with technical implementation on the ServiceNow platform. The position involves working closely with business stakeholders, architects, developers, and cross-functional teams to deliver efficient and scalable ServiceNow solutions.

This role is ideal for professionals who have strong experience in ServiceNow, ITSM, Agile methodologies, and business process analysis.

🛠️ Key Responsibilities – ServiceNow Business Analyst

🔹 Business Process Analysis

  • Understand and evaluate current business processes.
  • Identify business challenges and improvement opportunities.
  • Gather and document business requirements.

🔹 ServiceNow Implementation Support

  • Translate business requirements into ServiceNow tasks and projects.
  • Convert high-level requirements into detailed implementation designs, epics, features, and user stories.
  • Configure system settings and support implementation activities.

🔹 Stakeholder Collaboration

  • Work closely with business users, developers, architects, and vendors.
  • Ensure alignment between technical implementation and business goals.
  • Coordinate deliverables across multiple teams.

🔹 Testing & Quality Assurance

  • Plan and execute unit, system, and integration testing.
  • Conduct quality assurance activities.
  • Resolve business and system-related issues.

🔹 Documentation & Process Improvement

  • Create and maintain project documentation.
  • Support process enhancements and innovation initiatives.
  • Explore new ServiceNow capabilities and emerging technologies.

🔹 Team Leadership

  • Lead cross-functional teams when required.
  • Provide coaching, guidance, and support to team members.
  • Communicate effectively with senior stakeholders and customers.

🎯 Required Skills & Qualifications – ServiceNow Business Analyst

✅ Experience Requirements

  • 5+ years of ServiceNow experience.
  • 5+ years of IT Service Management (ITSM) experience.
  • 5+ years of Business Analysis experience.
  • Experience managing technical teams in global organizations.

✅ Technical Skills

  • Hands-on expertise in ServiceNow platform.
  • Understanding of software engineering principles and design patterns.
  • Knowledge of software security practices.
  • Familiarity with Agile and Scrum methodologies.

✅ Soft Skills

  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities independently.
  • Experience working with multicultural and distributed teams.

📜 Preferred Certifications

The following certifications are preferred but not mandatory:

  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist – ITSM (CIS-ITSM)
  • Certified Implementation Specialist – Customer Service Management (CIS-CSM)
  • Certified Implementation Specialist – Human Resources (CIS-HR)

🌟 Why Join Horizontal Talent?

  • Opportunity to work on enterprise-level ServiceNow projects.
  • Exposure to global teams and modern Agile environments.
  • Strong focus on innovation and digital transformation.
  • Excellent career growth opportunities in ServiceNow and ITSM domains.
  • Collaborative work culture with cross-functional learning opportunities.

🚀 Apply Now – ServiceNow Business Analyst

Interested candidates can apply through the official job portal of Horizontal Talent and explore this exciting ServiceNow Business Analyst opportunity in Hyderabad.

To apply for this job please visit remotejobhiring.com.