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About the Company: Leading Global Business Process Operations

This high-volume recruitment drive is backed by a premier, globally recognised Multi-National Corporation (MNC) operating at the cutting edge of Business Process Management (BPM). As an elite industry leader, this organisation builds the transactional framework, technical customer pipelines, and digital support hubs that power major international brands.

By combining traditional customer engagement with automated artificial intelligence infrastructure, this MNC is pioneering the next phase of global consumer support. Joining our high-velocity operations center in Gurgaon means launching your corporate career within a highly structured, scalable corporate network that values internal talent mobility, continuous skill training, and immediate workplace safety.

About the Role: AI Chat Journey Associate

Are you a tech-savvy individual looking to kickstart your corporate career without sitting on long, exhausting phone calls all day? Recruitic Resources is anchoring a massive talent drive for 500+ AI Chat Journey Associates (Customer Support Executives) to join a Top MNC in Gurgaon, Haryana.

This is a 100% Non-Voice / Chat Support position tailored perfectly for freshers, 12th-pass individuals, and undergraduates. In this role, you won’t be cold calling or handling phone queues. Instead, you will manage live, international text conversations, using advanced in-house AI-assisted support tools to resolve consumer queries, track service requests, and guide global users through their digital account journeys. If you have stable typing skills, solid English fluency, and want to jump into the tech-enabled customer operations ecosystem immediately, this massive hiring wave is your doorway.

Key Responsibilities & Operational Workflows

  • AI-Assisted Chat Support: Manage simultaneous, multi-window text interactions with global users, utilizing real-time AI prompt recommendations to deliver precise, high-quality solutions.

  • Data Entry & Ticket Routing: Accurately log interaction details, update consumer profiles using basic MS Office software, and route complex cases to specialized technical groups.

  • Problem Resolution: Actively debug baseline user difficulties regarding account access, billing variations, or service timelines using corporate resource libraries.

  • Throughput & Typing Efficiency: Maintain balanced chat response times and sharp typing accuracy to achieve daily team performance standards.

  • Customer Experience Focus: Deliver polite, context-aware, and professional service across every chat thread, safeguarding corporate performance metrics.


Candidate Prerequisites & Core Skills

We are looking for eager, communicative, and detail-oriented candidates who can navigate basic computer applications smoothly.

Basic Qualifications:

  • Experience Threshold: 0 Years (Freshers are completely welcome and highly encouraged to apply).

  • Educational Background: Minimum 12th Pass, Undergraduate, or students currently pursuing their graduation degrees (CBSE, NIOS, or equivalent boards).

  • Language Fluency: Sound operational command of the English language—specifically clear, grammatically stable written communication.

  • Technical Dexterity: Strong foundational typing speed paired with accurate keyboard navigation and basic familiarity with MS Office systems.

  • Operational Traits: Natural aptitude for problem-solving, a calm disposition when handling customer issues, and a comfortable mindset inside high-speed multitasking environments.

Perks, Benefits & Workplace Safety

  • Zero Upfront Fees: This is a completely authentic, direct corporate placement track with zero consulting charges.

  • Logistical Support: Complimentary two-way cab services (pick-and-drop facility) spanning standard local corridors to ensure secure, comfortable commutes.

  • Structural Career Growth: Unmatched horizontal and vertical corporate advancement paths within the MNC’s international process divisions.

  • Employment Framework: Full-Time, Permanent corporate alignment inside an active, energetic corporate atmosphere.

📲 Direct Mobile Application Routing

Because we have 500+ immediate openings, our onboarding team is bypassing slow resume screening lines. Get a rapid, direct response by routing your profile through our active WhatsApp channel:

  • Fast-Track Application Channel: WhatsApp your updated Resume / CV directly to +91 96673 65609 (Reference: AI Chat Associate Placement).

To apply for this job please visit remotejobhiring.com.